As we close out 2022 and embrace 2023, we’re thrilled to officially share the launch of our new branding and website! The past years have been full of healthy changes that we longed to express in ways that could be seen and felt outside of our team and shop.
Highlights include the addition of Eric Friend (fourth generation) as Vice President, the migration of our headquarters to our Florida office, and the development of new stationery products (more on that soon).
Our name and appearance may have changed, but we’re more committed than ever to delivering the very best stationery and service to match. We’re confident the new brand and website will not only better serve our needs, but your’s as well.
Our new order form effortlessly guides you through important questions and options that previously necessitated phone calls, emails, and your respected time to communicate. Additionally, a new customer portal allows you to view your order history and reorder with just a few clicks from your computer, phone, or tablet. Of course, we’ll always be a call or email away, if you prefer.
To all our customers past, present, and future, thank you! We admire your discerning taste and look forward to providing you with finely crafted stationery for another century.
Check out the highlights below to learn more about our new website features, and please don’t hesitate to reach out if you have any questions or comments.
Our new portal allows you to easily view your order history and reorder from any device.
Our new portal for customers with a business account provides you with more information about past orders and, most importantly, makes reordering easier than ever! The “Order History” tab gives you an exhaustive list of completed orders, as well as high level information for each.
The “Reorder” tab looks very similar, but only lists unique orders. After clicking on a specific item to reorder, you’ll be prompted with a form that allows you to specify your new order quantity, add comments for changes or modifications, and upload mark-ups, images, or reference materials. You can also choose from past shipping and billing information, or enter it anew.
That’s it! Once the form is submitted, you’ll be sent to a confirmation page that expresses your successful reorder. No further action will be needed on your part unless we send you new proofs to approve.
You can login to the portal here using your email address. If your email address hasn’t been used on a previous order, you’ll simply be prompted to request access from our admin.
Our new order form is more intuitive, thorough, and efficient.
Admittedly, ordering stationery can be complex. With a plethora of products, sizes, papers, weights, colors, and printing processes, there’s no easy way to communicate all your order requirements at once.
Our new order form helps to resolve this by guiding you through your selected products and asking pointed questions along the way. You’ll also be able to choose from images that better depict paper textures, colors, printing processes, and other options, as well as the ability to add reference files and comments to specific product requests.
We think that you’ll find this new ordering process to be more intuitive, thorough, and efficient, however, we’ll still be answering phones and emails if you prefer to order that way.
Contact
connect
